How can we help you?
Step-by-step guides for connecting WhatsApp, integrating your store, configuring AI Agents, shipping carriers, retargeting, billing, and more.
Connect your channels
WhatsApp Setup
Connect your WhatsApp Business account to enable the AI Agent.
Messenger & Instagram
Let the same AI Agent sell on Facebook Messenger and Instagram DMs.
Store Connections
Connect your e-commerce store so orders flow into Replyk automatically.
Google Sheets
Import orders straight from a spreadsheet and let the Agent confirm them.
Catalog & selling
Products & Catalog
Manage your product catalog for the AI Agent to reference during conversations.
Offers & Bundles
Create special offers and product bundles for the AI to promote.
Message Templates
Pre-approved messages required when messaging outside the 24-hour service window.
AI Agents
Autonomous AI Sales Agents that handle the full sales cycle 24/7.
Day-to-day operations
Conversations
View and manage all WhatsApp conversations with your customers.
Order Management
Track every order from draft to delivered, and send it to a carrier.
Shipping Carriers
Connect shipping carriers to send orders directly from Replyk.
Scheduled Tasks
The AI can schedule follow-up messages and actions for later.
Team Management
Add team members with role-based access control.
Growth & tracking
Analytics
Track performance, conversions, and AI usage. Available on BASIC and above.
Meta Conversions
Track Facebook/Instagram ad conversions from WhatsApp conversations.
TikTok Conversions
Track TikTok ad conversions via Offline Events.
Google Analytics (GA4)
Send server-side conversion events from WhatsApp to your GA4 property.
Retargeting
Send WhatsApp template messages to filtered audiences. ENTERPRISE plan only.
Account & support
Still need help?
Our team replies within one business day. Tell us what you're stuck on and we'll guide you through it.
Replyk, WhatsApp AI Sales Agents for COD E-Commerce